Showing Up On Time
In the spa, arriving early means that you’re right on track! Your appointment begins at the scheduled time. Planning to arrive about 10 minutes in advance will allow enough time to get settled in, have some tea or water and ease into a quiet head-space. If you are running more than 10 minutes behind schedule, please be advised that your service may be cut short due to scheduling needs.

Shhhh… Quiet Please
Please silence ALL electronics. We want to make sure that your experience with us is as serene as possible. This is your time that you have taken for yourself, the outside world can wait for a little bit.

Gracious Gratuity
While no certain dollar amount is expected, leaving 15-20% is customary. Your trip to the spa is sort of like going out to eat; if you had a fabulous experience, let your service provider know. Any gratuity will be kindly accepted.

Cancellation Policy
We require  24 hours notice to cancel an appointment. Please note that you may be charged the FULL service price for late cancellations. This applies to no-shows as well.

* We reserve the right to refuse service or discontinue service to anyone demonstrating behavior that is perceived as inappropriate by members of the staff.